MAP-Works® (Making Achievement Possible) is a program that identifies first-year, at-risk students early in the term and efficiently and effectively provides faculty and staff the information they need to coordinate interventions, empowering the campus to positively impact student success and retention. The program consists of an online survey first-year students complete, assessing their transition to Buffalo State College. Faculty and staff then gain access to this information, and implement interventions for students who are struggling. A report is also generated for the students themselves, allowing for insight and an understanding of the elements that impact social and academic success.
MAP-Works® is a product of Educational Benchmarking Inc. (EBI®)
The primary objective of Making Achievement Possible is to
increase the retention rate of first-year students by:
Identifying at-risk students early in the term
Encourage first-year students to participate in
the online survey, administered in the 4th week of the fall
Gaining insight into first-year student issues
related to their transition to college
The survey includes questions related to a
variety of transition issues, including social integration, academic habits, and
financial stability. Faculty and staff who are directly connected to first-year
students (such as BSC101 instructors, residence hall staff) have access to the
Planning effective outreach for interventions
Integral to the program is the outreach once
issues and concerns are identified.
In fall 2009, 744 first-year students
participated (49%) in the survey. The overall retention rate for first-year
students from fall 2009 to fall 2010 was 5% higher for those who participated
in the survey compared to those who did not.
In fall 2010, 1,036 first-year students
participated (70%). The overall retention rate for first-year students from
fall 2010 to fall 2011 was 11% higher for those who participated compared to
those who did not.
We are currently in our third year of full
implantation. In fall 2011, 1,141 students participated (81%).
Overall student retention rose 2.5%, from 2009
to 2010. In 2011, the program’s second full year, student retention rose an
Related challenges included:
- Gaining buy-in from key faculty and staff; those who work most closely with first-year students
- Getting students to actually take the survey
- Encouraging faculty and staff to follow-up with students based on the survey data
All challenges were dealt with gradually, from year to year, and we continue to troubleshoot. We were able to obtain the faculty and staff buy-in through repeated communication and presentations on the value of the program. Student participation gradually increased from 49% to 81% over three years, due to classroom presentations, residence hall staff encouragement and e-mail reminders.
MAP-Works® — a product of Educational Benchmarking Inc. (EBI)